Financial Services
Cost-effective strategies to do more with less
Banks and financial institutions are under growing pressure to increase profitability, capture new market share and retain customers all while reducing operational expenses. Balancing these demands, especially during tough economic conditions, requires the right partner with solutions that are cost-effective to implement while complying with regulatory requirements.
Pitney Bowes Business Insight has served as a trusted advisor to some of the world's largest financial services companies.
PBBI Solutions Help Organisations To:
- Meet regulatory requirements while keeping down costs
- Optimise branch network distribution strategies to capitalise on real market potential
- Gain a 360° view of their customers to reduce risks and understand growth opportunities
- Leverage and control customer communications to create more meaningful and profitable customer interactions
| Challenge | Solution | PBBI Products Used |
|---|---|---|
| Meet growing regulatory requirements while keeping costs down | Implement solutions that meet multiple regulations while providing operational cost reduction benefiting a variety of departments. | |
| Determine the optimal branch distribution network; Establish achievable branch sales goals | Utilise predictive analytics to optimise the branch network strategy and maximise performance goals |
WinSITE™ |
| Understand who your customers are and reduce excess costs | Get a complete customer profile by analysing and merging records to understand customer needs and reduce excess/duplication costs | Data Flow™ |
| Reduce operational costs of printing and mailing customer communications while improving the customer experience | Aggregate several messages into a combined customer communication; deliver messages based on customers preference | DOC1® |
Predictive Analytics for Maximum Performance
Predictive analytics lets you assess both market and customer potential through predictive modelling. Quickly analyse data to make predictions about market and customer behaviors so you can decide:
- Optimise branch distribution network
- Maximise branch performance goals
- Effectively up-sell or cross-sell products
Pitney Bowes Business Insight WinSITE and Perform models allow you to go further with your data including giving you a predictive measurement by which to determine whether to open, relocate or consolidate branch locations to maximise revenue, and gain market share in areas of highest probability of success.
Who Are Your Customers?
BECU, formerly known as Boeing Employees’ Credit Union, can answer that question. BECU chose Pitney Bowes Business Insight’s Data Flow™ to create a data warehouse and gain a 360° view of each credit union member to leverage for product and service offerings, while also using the insight for future planning and decisions.
Cost-effective, Personalised Communications
Experian, a leader in credit reporting and direct marketing, maintains credit information on over 200 million consumers and 14 million businesses, as well as demographic data on most U.S. households. They depend on Pitney Bowes Business Insight DOC1® composition software to create a streamlined document production line to deliver personalised business communications, enhancing the customer experience while saving time and money throughout the process.
With more than 20 years of providing solutions for the financial services industry, Pitney Bowes Business Insight has the experience to help your business grow…insightfully.
