Customer Record Validation
Customer data exists throughout your enterprise – in customer databases, call centers, Web sites, and marketing systems. Organisations must ensure data accuracy to communicate effectively with customers, develop an accurate single customer view and leverage customer-facing technology investments. Accurate information enables organisations to deliver goods and services, personalise customer communications, and identify and eliminate related or duplicate records from enterprise data. Effective data validation solutions help organisations get more of of their data.
Pitney Bowes Software offers the industry’s leading solutions for customer data validation, including data matching, normalisation, address validation, and data quality. Our products are built on a scalable, service oriented architecture that delivers best-of-breed functionality.
A Powerful Orchestration Environment
- Powerful records validation without the need for IT support
- Normalised customer data structure for global names and addresses
- Support for data quality services via local or hosted mode
- Centralised configuration and administration
- Batch and real-time processing capabilities
- Consistent reporting and messaging for all data quality services
- Flexible input/output structures
Learn more about Pitney Bowes Software solutions for customer record validation, including the Spectrum™ Technology Platform, and Data Quality & Enrichment products, or contact us today to discuss your needs.
Manage Customer Information In Real-Time
Capitalise on a more accurate view of your customers – and integrate that intelligence into your business operations. Add location data and other insights – to improve targeting, streamline operations and generate more effective communications – while increasing customer loyalty, reducing costs and increasing efficiencies. The Spectrum™ Technology Platform from PB Software offers unmatched flexibility to meet current needs and future requirements.
Consolidate Data Records To Improve Communications
Marketing and business processes rely on accurate data. Equally important is the ability to identify and understand the relationships between records. Recognising customers, products, duplicates and households across data sources is critical for success. The Advanced Matching Module, part of our Spectrum Technology Platform, offers unrivaled matching capabilities to consolidate records, eliminate redundant activities and improve communications with customers around the world.
Generate Accurate Postal Addresses For 230 Countries World Wide
Your business depends on the timely distribution of mail, and that requires an accurate, properly formatted customer address. However, with ever-changing postal codes and distinct layouts required for every country, address errors are not uncommon. Whether you’re targeting customers locally or globally, opportunities can be lost if your customer address data is inaccurate. Now there’s a solution: the Universal Addressing and Address Now modules for the Spectrum Technology Platform.