Automated Address Management to Reduce Operational Costs
Streamline the customer address change process to save time, money and customer relationships
It has never cost so much to have a bad address. First, the hard costs: postage, printing, paper, processing. Then there is the "impact" cost: a statement that doesn't reach the account holder, a targeted offer that misses its mark, or a profitable customer lost because he moved. The reality is that a bad address costs your company relationships. It chips away at your brand equity, and creates opportunity for your competition.
Until now, there was little you could do about the bad address problem, except work through an expensive and time-consuming manual updating process. But now, Pitney Bowes Business Insight offers two solutions to close the loop - an automated process for perpetual customer data updates.
VeriMove™ and Aura™ software - both from Pitney Bowes Business Insight - read and interpret address change data. Undeliverable addresses, change of address, or incomplete addresses are flagged and sent to the owner of the customer data, to take action without missing an opportunity.
PBBI Automated Address Management Solutions Can Help:
- Enhance mailing efficiency with automated processing of undeliverable mail, change of addresses or incomplete customer information.
- Preserve postage discounts by meeting requirements - to stay in communication with customers and save money.
- Ensure industry regulatory compliance with recommended courses of action for postal service regulations and requirements.
- Keep address owners informed of customer data issues through timely report capabilities.
Learn more about Pitney Bowes Business Insight solutions for operational intelligence, including products for Data Management and Mail Efficiency & Postal Compliance, or contact us today to discuss your needs.