Archive & Storage
High-performance archive solutions for regulatory compliance and improved operational efficiency
Businesses that rely on central archiving and storage of critical business documents are subject to many strict regulatory compliance requirements, such as Sarbanes Oxley, Patriot Act, HIPAA and PCI, to name just a few. Companies that fail to comply or respond with poor information may face significant legal penalties and fines, making it more important than ever to implement an archiving solution that meets today’s heightened data management demands.
Pitney Bowes Business Insight’s Customer Communication Management (CCM) solution integrates high volume, high performance archiving with real-time indexing, compression, storage and retrieval of documents and data from their native formats. This powerful suite of electronic storage and retrieval solutions is built around our e2™ Vault, a high-volume solution that stores billions of documents and data elements for years, with no performance degradation, and easy online rendering.
Leveraging the e2 Vault in our e-Messaging solution, organisations can manage e-mail and SMS communications in compliance with corporate governance and regulatory requirements for record keeping. The e2 Web View document retrieval solution lets customers, CSRs and other users instantly retrieve exact replica documents and data – regardless of age or size, while meeting regulatory compliance requirements.
Learn more about Pitney Bowes Business Insight solutions for Archive & Compliance and Customer Communications Management, or contact us today to discuss your needs.
High-Performance Document Archive and Compliance
Archive, search and retrieve customer documents instantly with e2™ Vault, a high-volume, high performance document and data repository that provides easy access to virtually all customer communications. Real-time indexing, compression, storage, and direct data-retrieval make it possible for you to integrate this advanced document archive and retrieval solution directly into your call center, partner networks or customer website.
Archive and Compliance Solution For e-Mail and SMS Communications
Providing more efficient, personalised and secure support for email customer communications is a top priority for organisations whose large call centers are rapidly becoming “multi-channel contact centers”. The e-Messaging Solution helps organisations embrace interactive email and short message service (SMS), managing both in-bound and out-bound communications and response handling, while ensuring legal requirements.
White Paper: The Electronic Vault Advantage
Companies are searching for the best, and most cost-effective way to store business-critical documents. An increasing number of companies are choosing to store their documents using electronic vaults — high-speed repositories that maintain print streams in their native format. There are six factors that set electronic vaults significantly ahead of PDF storage, including document accuracy, quality, flexibility, speed, accessibility and long-term viability.
Download the Electronic Vault Advantage white paper.