Maxcom Telecomunicaciones
Challenge
Maxcom Telecomunicaciones was looking for a more dynamic and flexible way to create its customer bills. With the company’s existing process, billing changes were lengthy, complex and expensive to make, which was undermining the company’s ability to remain competitive.
Solution
Maxcom Telecommunicaciones implemented a suite of Pitney Bowes Software CCM solutions within a 12-week timeframe. The company now generates visually compelling customer bills in a production cycle reduced by 70 percent. In addition, there is now electronic management of information and billing lookup via the Web, and integration with the CRM system.
Category: Communications