Resources

ICG Communications

To accommodate its rapid growth, ICG needed a flexible, scalable billing system and a robust composition system. Unfortunately, neither its existing billing system nor its document composition system were up to the task. After having programmers on site for 12 months and having spent 4 times the original estimate, neither the billing system nor the document composition system were in production on ICG’s AS400 platform. The billing project was behind schedule, so ICG decided to select new vendors for both its billing and its bill composition systems. ICG selected as its new vendors ADC Saville for its Consolidated Billing Platform (CBP) and Group 1 Software (now Pitney Bowes Software) for its DOC1 bill formatting solution.

Category: Communications

Download the Case Study PDF to Read More (267 kb)

Subscribe to eNews

Sign up to receive e-mail updates and news from Pitney Bowes Software.

Subscribe Now

http://www.pbinsight.com.au/resources/case-studies/details/icg-communications/