Data Quality and Enrichment for Enterprise Address Managememt
Manage customer information and address data in real-time with this powerful orchestration environment.
Improve Business Processes With Better Data
Capitalise on a more accurate view of your customers – and integrate that intelligence into your business operations. Manage enterprise address data to reduce undeliverable mail and improve operational efficiency. Pinpoint opportunity at the individual, household or relationship level. Add location data and other insights – to improve targeting, streamline operations and generate more effective communications – while increasing customer loyalty, reducing costs and increasing efficiencies.
The Spectrum Technology Platform provides a powerful orchestration environment to manage customer information in real-time, from all customer touch points. With a modular design and efficient batch maintenance capabilities, The Spectrum Technology Platform offers unmatched flexibility to meet current needs and future requirements.
Leveraging the power of industry-leading data quality capabilities in a single data flow environment, CEOs, CIOs, IT managers, product and marketing executives, supply-chain managers, security and compliance executives can make more informed business decisions.
Enhance Your Enterprise Customer Data Quality
Update, link and consolidate valuable customer information into enterprise-wide business intelligence, from all customer touch points.
The Spectrum Technology Platform enables users to:
- Enrich your customer relationship with the dimension of location intelligence
- Drive analytics and business intelligence with confidence in your data quality
- Focus cross-marketing and cross-selling efforts on valued customers and prospects
- Enhance and improve existing procedures through customisable business processes
- Improve user adoption with an intuitive user interface
- Maximise the value of each customer exchange
- Deliver timely, relevant and personalised communications to customers
Reap the Benefits of Rich, More Accurate Customer Information
- Increase customer loyalty with accurate, targeted communications
- Boost campaign effectiveness through consolidated customer profiling and householding
- Reduce marketing costs by eliminating redundant mailings
- Cut operational costs by streamlining business processes
- Increase efficiencies in data maintenance with on-going data cleansing
- Comply with regulatory requirements and other governmental regulations
For more information on data quality solutions to help reduce operating costs and strengthen customer loyalty, contact us today.
NOTICE: Because we offer many custom solutions, it is our policy not to post pricing on our website. Please contact our knowledgeable staff to select and price products that fit your organisation's budget, number of users, IT environment, data requirements, support and training needs. We apologise for any inconvenience.
Unrivaled Data Matching and Standardisation
The Spectrum Technology Platform provides a solid foundation for enterprise data quality. Based on a modular, service-oriented architecture (SOA), our premier data quality solution lets all customer touch points update, link and consolidate valuable information into enterprise-wide business intelligence systems. The leading-edge data quality features can help:
Handle Millions of Transactions Per Hour
The Spectrum Technology Platform's modular, service-oriented architecture is scalable to grow with your needs. It supports multi-processor and distributed component installations, and satisfies the demands of enterprise-class data processing.
Control Data Consolidation and Linking
Provides the highest degree of flexibility and control in determining how to link or merge duplicate records. Employing the intuitive UI, detailed reporting and preview “what-if” capabilities, you can easily create rule and action definitions, on any data element, ensuring that very best quality within your customer repository. Capture total value of the individual or account across the organisation by aggregating numeric data, such as dollar values. Perform duplicate posting of missing or updated information to synchronise across all source records in the duplicate collection.
Leverage Global Data Cleansing Capabilities
Now you can standardise and verify location for over 220 countries within a single unified interface, reducing the burden of configuring and maintaining rules for each supported country. The Spectrum Technology Platform allows you to access a rich, wide universe of referential data sets including postal and non-postal data and location from city to rooftop.
Customise Business Processes and Data Characteristics
Define customer business processes with Enterprise Designer, the revolutionary graphic rules editor. Rules-based matching and user-defined dictionaries offer complete customisation.
Standardise Data for Cultures Around the Globe
Today’s global markets mean that your customer records can be as diverse as the clients you serve. With The Spectrum Technology Platform you can implement sophisticated data parsing with multiple cultural support based on countries and regions. Interpret complex data structures to resolve syntactic and semantic inconsistencies. Apply nickname, gender, company name and many other standardisation libraries. Understand cultural names and interpret different titles, company terms, variations, compound names, last name prefix and conjunctions.
Make the Rules With Robust, Flexible Data Matching
Define any data element as part of rule set using diagnostic matching algorithms. Link members of the same household or corporate hierarchy to a single account. Match customers to government “watch lists” to maintain compliance requirements. Identify additional inks between records by standardising key data fields or product codes. Create multiple match rules or define new sets of rules to fit business requirements. Identify and capture near-miss matches based on user defined threshold settings.
Employ a Single Solution For Batch and Real-Time Processing
Ensure consistency in all of your customer data quality operations, including both batch and transactional systems for any implementation. The scalable architecture leverages distributed systems and multiple processors to support millions of transactions per hour.
Add Functionality Through Transformation Modules
Add and remove components based on current and future needs. Standardise, validate, parse and consolidate records and govern with functional components. Modules are available to append latitude/longitude coordinates, telephone numbers and assign tax jurisdictions to your records. Apply pre-built, reusable data services with the Data Federation for Applications.
Integrate With Existing Enterprise Applications
Add powerful data quality capabilities to enterprise systems with rich client SDKs and certified enterprise application connectors for SAP (certified for NetWeaver, includes R/3, ECC, CRM and vertical support); Siebel (certified for Enterprise and Industry applications); and rich support for API integration using C, C++, COM, .NET, Java, Web Services and XML.
Our products are designed to work within a wide variety of existing technical environments.
Server
- Windows® 2000, XP, 2003
- Solaris—8,9,10
- HP-UX—11.11, 11.23 (PA-RISC)
- AIX – 5.2, 5.3
- Red Hat Linux 3,4
- Suse – 8,9
Client APIs
- C
- C++
- COM
- Dot Net
- Java
- XML —32 bit (Windows, Unix)
- XML —64 bit (Windows, Unix)
Support
- Knowledge Base
- Product Documentation
- Product Downloads
- Contact Support
- Sign in to The Spectrum Technology Platform support area for downloads, licensing and documentation