Transpromo & Transactional Communications
Turn your transaction documents into powerful strategic assets.
Poorly designed bills, statements and invoices can contribute to increased call center customer calls, delayed payments, customer dissatisfaction and defection. Truly effective and engaging multi-channel transactional communications can reduce customer churn, build customer loyalty and brand awareness and drive new revenue with targeted transpromo messaging.
While companies have been adding promotional messages to transactional statements for decades, today’s leaders are taking steps to make these messages more personal, timely and relevant. By leveraging communication intelligence in the mailstream, these innovators have successfully transformed transactional documents into powerful strategic assets.
Pitney Bowes Software offers customer communication management solutions that help you integrate intelligent enterprise data into transactional communications, streamline production workflows and connect with customers across all touch points.
Business Applications of Transactional & Transpromo Communications
- Financial Services: Statements, invoices, reports and letters for commercial and investment banking, brokers, foreign exchange, asset management, credit institutions and collection services.
- Insurance: Explanation of Benefits (EOBs), policies, annuity statements, welcome kits, ID cards, policy publications and high impact marketing inserts.
- Telecommunications and Utilities: Consolidated bills, statements, invoices and reports, emails, and high-impact marketing materials for telephone, wireless, cable, broadband and satellite communications providers.
- Service Bureaus: Invoices, statements and bills for Service Bureaus.
- Government: Tax statements, reports and letters, statements.
- Travel: Tickets, itineraries, email and travel support documents.